How to Verify the Legitimacy of an Email

Here are easy steps to verify emails' legitimacy and stay away from scams.

How to verify the legitimacy of an email

  1. Check if the email address is not coming from a public domain (Gmail, Yahoo, etc.). If this is the case, you should look closely at the domain to see if you're familiar with it.

2. Keep in mind that malicious actors can customize the display name shown in the email to hide the obviously fraudulent email address that they are sending mail from


For example, the "Account Team" label should be ignored in this image, and the email address following it shows that this is a phishing email.

3. Phishing emails often have generic greetings, such as "Dear Customer," so be on the lookout for this. Poor grammar and spelling are also telltale signs of a malicious email.

4. Messages that contain a sense of urgency, such as "pay your invoice, it is due now!" are also often included in phishing emails. This also applies to password resets, and suspicious logins.

5. If the message includes a link, you can hover over it to see where that link will take you without clicking on it. This is an excellent way to see if someone is trying to direct you to an illegitimate website.

6. Be careful with the attachments you click on, as this is where malicious actors will include items that can compromise your personal information and files that can infect your computer with malware or ransomware.

If you are still unsure about the legitimacy of an email you've received, please do not hesitate to contact us, as we're always happy to take an extra look!


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