VOIP

Lenet's telephony systems increase savings by lowering your costs. 

SOLUTIONS > VOIP 

VOIP

Lenet’s VOIP (voice over internet) enable clients to use the internet as a medium for voice calls. Our telephony system with intelligent technology and streamlined performance, increases savings for our client’s businesses. IP telephony not only offers significant cost reductions but also creates new avenues of communication

VOIP enables our users to integrate software programs like email and remote conferencing, over the internet via telephone.

Our trusted partner

3CX

Cloud-based phone system

Reduced costs

 Cost based on system size, no per user per month fee.

Your choice

 Choose between private cloud (off-shore location) and on-premise cloud (internal data center).

Remote friendly

 Remote workforce friendly Web client and desktop apps.

Higher productivity

 Easily update your status and view your team members’ availability.

Call center

Efficient phone system to replace expensive desk phones

  • No missing calls: call queue are available wether for individuals or groups.
  • Possibility to record calls for legal and quality monitoring purposes.
  • Be able to join any on-going call.
  • Work from anywhere: your office extension offers the option of working from a cellphone, a tablet, a landline or even a computer.

Web Conferencing

  • Easy to use: no need to download app.
  • Unlimited users & no time limit on meeting duration.
  • Create audio and video conferences that you can stream on Youtube.
  • Schedule conferences and add them to your calendar automatically.
  • Possibility to share documents, with whiteboard, chat & polling features.
videoconferencing-one-to-one

Communicate with your clients

Easily communicate with your clients using phone calls but also Live Chat, Facebook Messenger and SMS. All centralised in one unique system so you don't need to switch between apps and websites.

  • Live chat feature to help you turn web visitors into conversions.
  • Send SMS that contain reminders or updates to clients.
  • SMS, WhatsApp, Facebook & Live Chat messages are centrally managed.
  • Get reports to measure text messaging effectiveness.
  • Save on agent’s time with a unique platform for messages and calls.

How we help

SET UP


We help you to set up the VOIP extension support to all your devices.

SECURITY


We make sure the system is stable while always having backups
 
Security features are available such as anti-hacking. 

RESPONSIVENESS


We surveil our clients’ IT systems 24/7, and we assign them their representative.

BILINGUAL TEAM


Our engineers are bilingual, which allows for optimal communication with our clients' employees who may be based in France.

FAQ

How does VOIP help reducing costs?

International phone calls become a fraction of the cost of traditional providers’ fees, and national calls are included with unlimited conference calls, including audio and video.


How does VOIP increase flexibility?

Access your calls from anywhere you may be in the World and get calls on your phone even without the app.

How customized can VOIP system be?

You will be able to connect the line to different team members depending on the time of the day, but also to change marketing features such as hold-on music.

How can VOIP help your team make decisions?

The reports created by the VOIP system contain actionable data that can help you to make strategic decisions.

How does VOIP increase synergy in your team?

The VOIP extension system makes it easier for your team members who is currently on a call or busy, and hence easier to make successful calls.

It is also easier for your team to cooperate, even in a remote environment: with the VOIP extension, anyone can see and listen any ongoing calls on the system, and even take part in the discussion if someone is in a difficult situation.

How does VOIP make contacts easier?

The VOIP extension can connect with various CRM (such as Zoho, Salesintel or Hubspot), so you can easily import contact's list. 

On the other hand, the Click2Call button makes it very easy to make calls directly from CRMs and websites.

How to do upgrades?

You don't need to do it yourself, backups and upgrades are automatic.